Synchronoss Technologies, Inc. (NASDAQ: SNCR) climbed, after the company disclosed that it has been selected by Sprint to lead the transformation of its online environment for business customers.
The Bridgewater, New Jersey-based company announced its digital platform will help Sprint simplify its online order management process, generate more revenue, and reduce its costs. Stage one of the new deployment will be focused on Sprint’s wireless business customers, but will extend to include wireline, IoT, and Sprint value added solution business operations in the future.
A news release declared Sprint, through its Sprint Now program, remains on the digital transformation offensive, enhancing its online channels to constantly improve its customer experience.
Sprint’s relationship with Synchronoss is central to this initiative as it looks to simplify its online order management process, through the creation of a converged customer experience portal.
Once accessed, this portal will enable all Sprint business users to view and manage existing services simply and securely.
Said Synchronoss CEO Glenn Lurie, "The vast majority of global service providers are on a digital transformation journey. Sprint is on the offensive looking to gain every ounce of value from its online operations to become faster, more profitable while delivering a better overall customer experience.
"Our Digital service portfolio helps global operators strip cost and complexity from their legacy order management, customer care and channels. It will enable all global service providers to remain highly competitive despite an increasingly challenging business environment."
Shares galloped 32 cents, or 3.4%, to $9.76, as Monday’s session drew to a close.
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