Foundry's CIO has named Aflac (NYSE:AFL), as a 2023 CIO 100 award winner. For more than 30 years, the CIO 100 awards have recognized innovative organizations around the world that exemplify the highest level of strategic and operational excellence in IT.
Aflac's award-winning project Code Based Processing platform transformed the way the company processes claims by using machine learning and artificial intelligence that can be leveraged to disrupt document-intensive and knowledge-driven manual processes within the insurance industry.
"Aflac is proud to be among the top CIO 100 honorees for 2023," said Aflac U.S. Chief Information Officer Shelia Anderson. "The Aflac IT team was instrumental in reimagining the claims process using cutting-edge tech capabilities and enhancing the claims experience for both our employees and policyholders. Machine learning and artificial intelligence have also significantly improved our claim accuracy, which is two-times better than the manual process alone."
Aflac is committed to using digital solutions to make it easier for customers to buy; for the distribution team to sell, and for employees to work to ensure the company fulfills its promise to customers — to be there for policyholders to help with the expenses health insurance doesn't cover
The CIO 100 Awards recognizes 100 organizations and the teams within them that are using IT in innovative ways to deliver business value, whether by creating competitive advantage, optimizing business processes, enabling growth or improving relationships with customers.
AFL shares rallied 39 cents first thing Wednesday to $76.09.
Related Stories
