Technology giant Microsoft (MSFT) is struggling to restore service following a global outage that has taken down its Outlook, Teams and 365 products.
The Seattle-based company said it is racing to restore service to millions of individuals, businesses and governments after a massive outage of its services that people rely on.
Connectivity issues began on Nov. 12 with Outlook and Teams, along with multiple Microsoft 365 services such as Sharepoint and the Copilot artificial intelligence (A.I.) assistant.
Numerous external services that connect with Microsoft products such as Outlook Calendar have also been disrupted by the problem.
In its most recent update, Microsoft said that service is being “gradually restored” around the world and that the situation is “improving.” However, disruptions continue to be reported.
The exact reason for the outage has not been made public. Microsoft said that it has not detected any malicious activity causing the outage.
The company has blamed the problems on a “traffic surge” in part of its infrastructure and on “server health.”
Regardless of the cause, the outage has been wreaking havoc around the world. In the United Kingdom, the National Health Service said the outage was affecting some of its services.
The earnings report of Swiss luxury goods giant Richemont (CFRUY) was delayed due to the outage.
MSFT stock has risen 10% in 2026 to trade at $523 U.S. per share.
Tech Insider