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More small firms using social media: study

The Bank of Montreal says Canadian small business owners are increasingly knowledgeable about using social media such as Facebook, LinkedIn and Twitter.

BMO says 57% of about 300 business owners contacted for the study said they use social media.

That's up 17 points from 40% in last year's study.

BMO's report is based on a Pollara telephone survey of 301 business owners, conducted between Aug. 22 and Sept. 10.

Nearly 40% of the respondents said they use social media to seek ideas or suggestions

About one-third said they track what's being said about their business and one-quarter check out feedback about their competitors.

About 25% said they were using social media to search for new talent, up 11 percentage points from last year.

BMO's study found Facebook was used by 43% of respondents, while LinkedIn was used by 23% and Twitter by 11%