09:35 AM EST - Coveo Solutions Inc, : Announced a range of new capabilities designed to help customer service employees effortlessly deliver personalized customer experiences. Coveo’s new capabilities help provide customer service agents a clearer view of the full customer journey without leaving their screen. Agents have specific details on the issues at hand as they work to resolve cases with ease. These proficiency improvements help to increase the speed to resolve each case, the quality of every customer interaction, and the satisfaction scores for both customers and service agents. Coveo Solutions Inc,
shares T.CVO are trading unchanged at $6.21.
